Frequently Asked Questions

Click on a question to read the explanation:

How can I access my chapters on METEOR?
How will my chapter be published?
How can I access the published version?
Will the updates made to the online version be lost?
I have lost my password. How can I retrieve it?
Where can I get further information about METEOR?


 

How can I access my chapters on METEOR?

You can access your chapters using your existing SpringerReference credentials independently of where you log in. If you prefer to log in at the old website you will simply be redirected to the relavant page on the new Meteor one.

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How will my chapter be published?

Your chapter will be published on SpringerLink once it is accepted for publication and has moved through the production process.

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How can I access the published version?

There is a link from the chapter upload page on METEOR to the published version on SpringerLink. Also there is a link from the book page on METEOR to the reference work home page on SpringerLink. To access the published version, just click on the link and you will be redirected.

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Will the updates made to the online version be lost?

No. If you have been working in the Springerreference online editor but have not yet submitted, the current edited version of the text is available to download as an HTML file. Just open the HTML file from within your word processor to complete the submission and upload the file. In a later reslease of the software there will be an improved online editor integrated for further updating.

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I have lost my password. How can I retrieve it?

You can generate a new password by selecting the "Forgot your password?..." feature on the login page and entering your email. A fresh password will be sent to your registered email account.

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Where can I get further information about METEOR?

To see the guidelines on how to use METEOR, you can view the User Manuals at http://refworks.springer.com/meteor. You can also send an e-mail to the address info@springerreference.com, we will be pleased to help you.

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